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Family Survey

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We want to hear from you!

Thank you for recently using the services of Holly Funeral Home

Please take a few minutes to share your candid responses to the following questions as they relate to the services provided by our funeral home. Your feedback helps us ensure that our funeral home upholds the standards that you have come to expect and quality of care we provide to our families. You have an option of providing your contact information or not. Either way, we will share the results to our staff.

Reason For Selecting this Funeral Home

Please identify the main reason(s) why this specific funeral home was chosen. Select all that apply.
Was this funeral home your first choice?

Rating this Funeral Home

Initial contact with the firm (phone, email, visit)
Attention to detail
Sensitivity of the funeral director
Courtesy of the staff overall
Preparation and appearance of the deceased
Condition of the facilities
Flexibility/willingness to meet special requests
Information provided for decision-making
Variety of available services and merchandise
Freedom and time to make decisions without pressure
Clarity of pricing and payment policy
Tribute/memorialization options
Creativity of service and support options
Overall impression of the ceremony
Overall rating of the services of the firm
Value of services received compared to the price paid
Value of merchandise purchased (casket, urn, vault) compared to price paid

Please give any additional comments you would like to share regarding this firm and/or the service you received. If you would like to comment on your on evaluation items 1 through 17, please include the item number(s) in your comments:

Would you recommend this funeral home to family members and friends?

Final Feedback

May we use your comments on our website and in other promotional materials?

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